A video has surfaced on social media showing employees of a Crumbl Cookies store in North Carolina doing each other's hair inside the store. The incident occurred in a store located in Charlotte's Midtown neighborhood. The company has responded to the incident, calling the behavior inappropriate and unacceptable.

Crumbl Cookies took action by closing the store, discarding all dough on site, and bringing in a professional cleaning crew. Further details about the incident and the company's response can be found through the source. The incident has prompted a statement from Crumbl Cookies, which emphasizes that the conduct does not reflect the company's standards.